Kindness has a positive impact on the bottom-line. A growing number of businesses and governments are actively addressing behaviour issues in the workplace due to stress, lower engagement and retention rates, high levels of absenteeism and presenteeism.
From their 2012 Health and Well-being Survey, the Association of Professional Executives of the Public Service of Canada (APEX) found that civility has emerged as a big issue in the workplace. The Civility Matters Report flagged how a growing number of employees and executives are targets of “uncivil words or actions,” said former chief executive officer Lisanne Lacroix.
APEX Study Outcomes
Incivility results in:
In a respectful environment:
Increase business results
Leading research has demonstrated that focusing on your employee’s mental health and well-being will improve their performance levels and lead to overall company success.
A culture of kindness in the workplace has been shown to:
Advance the effectiveness of HR programs
According to the new study by Havas Worldwide, 84% of Canadians want companies to improve the lives of its employees. At the same time you are cultivating a culture of kindness in your workplace you will increase employee engagement and productivity, and reduce stress and absenteeism.
Elevate Corporate Social Responsibility
In the new study by Havas Worldwide, 80% of Canadians want companies to improve the communities in which they operate.
“Consumers used to hope that a company was contributing back to the community or was helping to solve social issues or was treating employees well. Now, increasingly, consumers are expecting that and demanding that, “said Tim Maleeny, chief strategy officer at Havas Worldwide. “So, the brand story extends far beyond the advertising of the product…It’s very much about shared values now. People do business with companies they like and admire.”